Privacy policy
INDIGOPORT 15 GLOBAL TRADE LLC, operating as Indigoport Global Trade, is responsible for the personal information we handle through https://indigoportglobaltrade.com. This policy covers browsing, purchases, and customer service interactions.
Information we collect
We collect information you provide, including your name, email, telephone number, billing and shipping addresses, order details, and customer service messages. Return requests may include photographs or other information you choose to send.
Payment providers process your payment credentials. We receive transaction information needed to confirm and manage purchases, such as payment status, transaction references, and limited payment method details.
Shopify and service providers may collect technical information such as your IP address, device and browser information, cookie identifiers, pages viewed, and interactions with the store. We also receive payment, fraud-prevention, and delivery updates from providers involved in your order.
How we use information
We use information to process payments, fulfill orders, arrange delivery, handle returns and refunds, answer questions, maintain the website, prevent fraud, and meet legal and recordkeeping obligations. If you subscribe to marketing, we use your contact information for those communications. Where enabled and permitted, analytics and advertising tools help us understand website use and measure or personalize marketing.
Who receives information
We share relevant information with Shopify, payment processors, shipping carriers, and providers supporting our website, communications, and order operations. We may disclose information when required by law, to protect legal rights, or in connection with a lawful business transfer.
We do not sell customer contact lists. Certain advertising-related disclosures may nevertheless be considered a "sale," "sharing," or "targeted advertising" under some state privacy laws. See your choices below.
Shopify
Shopify hosts our store and processes personal information to provide the storefront and checkout. If Shopify Network Intelligence or related enhanced services are enabled, Shopify may use information from your interactions with our store, other merchants, and Shopify to provide and improve those services, including personalization and advertising. Shopify may act independently for some processing.
Shopify and other providers may process information outside your state or the United States, subject to applicable data protection requirements.
Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
Shopify Privacy Portal:
https://privacy.shopify.com/
Cookies and advertising choices
Cookies and similar technologies support your cart, checkout, preferences, and security. Nonessential analytics and advertising technologies depend on the features enabled and your consent where required.
Manage cookies through your browser and any privacy controls displayed on our website. Blocking essential cookies may affect checkout. Where applicable law requires it, we honor recognized opt-out preference signals, including Global Privacy Control, for the browser or device sending the signal.
To request an opt-out of the sale or sharing of personal information or its use for targeted advertising, email info@indigoportglobaltrade.com. You may also use data-sharing opt-out controls where displayed on our website. Shopify's Privacy Portal offers additional choices for information Shopify processes independently.
Marketing messages
Use the unsubscribe link in a marketing email or contact us to stop marketing messages. We may still send order confirmations, delivery updates, and other nonmarketing communications about your purchases.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including fulfilling orders, resolving disputes, and keeping legally required records. Retention varies by information type and purpose.
We use reasonable safeguards appropriate to the information involved. No online system is completely secure. Do not send full payment card details or account passwords by email.
Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information, and to opt out of certain processing. You may also have a right to appeal a decision about a request.
Email info@indigoportglobaltrade.com to submit a request or appeal. We may verify your identity or an authorized agent's authority before acting. We respond within applicable legal deadlines and do not discriminate against you for exercising protected rights.
Children
Our store is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can review and address it.
contact
Indigoport Global Trade
Operated by INDIGOPORT 15 GLOBAL TRADE LLC
300 S GREEN ST, HENDERSON, KY 42420, United States
Email: info@indigoportglobaltrade.com
Phone: 【--】
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays.